Shipping Policy
At KOCHILA COUTURE, We value our customers time & money and hence strive to ensure that they receive their order in the finest condition and at the earliest of the committed date. We try to provide cost-effective shipping to all our customers, including quality packaging, pre-dispatch inspection, faster on-time delivery, and communication at different shipment stages. In order to serve the same, we have partnered with leading logistics or courier partners such as Delhivery, Shiprocket, etc to reach you at the earliest possible time.
While the delivery timeline depends upon the delivery address of the customer, on average it takes 6-7 working days for an order to reach any part of India. For metro cities and tier 1 cities, it might take 4-5 working days, while rural areas might take 7-9 working days.
Shipping Charges
Pan India: We provide Free Shipping across India.
Customer Care Support
All services offered by us be it queries, replacements, returns or cancellations are attended by us immediately in not more than 7 business days.
We are available through Monday - Saturday (10.00 am to 6.00 pm), you can also write a mail at info@kochilacouture.com OR Call +91 9875840364 OR WhatsApp at +91 9875840364
Dial to Order
We offer dial to order service where you can order any items in our catalogue on a phone call or via WhatsApp with our sales team between 10.00 AM to 6.00 PM any day.